Privacy

Why this privacy statement?

Droomcasas gives great importance to the protection of your privacy and personal data. We only use your personal data in accordance with the privacy law and other relevant legal regulations. Any reference in this privacy statement to the privacy law means a reference to the law of 8 December 1992 on the protection of privacy in relation to the processing of personal data. Any reference to the regulation is a reference to the regulation of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

With this privacy statement, Droomcasas wants to remind you of any processing operations with respect to this information and your rights. By using our platform/our website/Our application you expressly grant your consent with possible processing operations by Droomcasas.

This privacy statement may be subject to change and modification in the future. It is up to you to consult this document on a regular basis. Any substantial change will always be clearly communicated on the platform of Droomcasas.

Who processes the personal data?

droomcasas.nl/droomcasas.com is an initiative of: Droomcasas (hereinafter: “Droomcasas”)

VAT Number: NL 67623700
Erik van der Made

Email: info@droomcasas.nl
Phone: + 31 (0) 35 6286152/+ 31 6 42312633

Which personal data are processed?

Droomcasas undertakes to process only the data which are relevant and necessary for the purposes for which they were collected. The following categories of personal data can be processed by Droomcasas:

– Identification Data

For what purposes will my personal data be used?

Droomcasas collects personally identifiable information to provide you with a safe, optimal and personal user experience. The collection of personal data becomes more extensive as you make more intensive use of the Platform/website/application and our online services.

Data processing is essential for the operation of the platform/website/application and the associated services. Processing is done only for the following specific purposes:

– Give you access to your user profile.
– Offering and improving a general and personalised service; Including billing purposes, supply of information, newsletters and offers that are useful and/or necessary for you, the procurement and processing of user reviews and the provision of support.
– Offering and improving the delivered products; Personal and specific products on the basis of information and data supplied.
– Detection and protection against fraud, errors and/or criminal behaviour.
– Marketing purposes

When visiting the platform/website/application of Droomcasas, some data are collected for statistical purposes. Such data are necessary to optimize the use of our platform/our website/our application. These data are: IP address, presumed place of visit, hour and day of visit, which pages were visited. When you visit the Platform/website/application of Droomcasas you agree to this data collection intended for static purposes as described above.

The user always provides the personal data to Droomcasas and can thus exercise a certain control. If certain data are incomplete or seemingly incorrect, Droomcasas reserves the right to postpone certain expected operations temporarily or permanently.

The personal data are processed internally by the employees of Droomcasas. Furthermore, the personal data are not sold or communicated to other third parties for commercial purposes that are linked to us. Droomcasas has taken all possible legal and technical precautions to avoid unauthorized access and use.

YOURHOSTING

Yourhosting is a hosting solution builder, with which we can make our website work optimally.

All data we collect is processed in a fair and lawful manner on the secure servers of Yourhosting. Yourhosting has an ISO 27001 certificate for data security.

The servers of Yourhosting are located in the Netherlands. Data processing does not take place outside the EU.

Yourhosting uses a Data Protection Officer to keep an eye on all procedures for processing your data. He watches over your privacy.

Yourhosting GDPR-Measures: https://www.yourhosting.nl/support/privacy/privacy.html

Mailchimp

We can exchange your data with MAILCHIMP. This is software for email marketing. Through data exchange, we monitor the effectiveness of our e-mail campaigns. Mailchimp can store, analyze and compile statistical and performance information based on and/or related to our use of their services, in an aggregated and anonymous format.

More information about Mailchimp and GDPR: https://mailchimp.com/help/about-the-general-data-protection-regulation

Facebook

We may share your information with Facebook to advertise. Here we can upload lists of email addresses so that we can show existing contacts via the Facebook platform personalized ads.

Facebook can provide you with Facebook products by using your data, as well as gaining more insight into your other data, including information about your use of other websites and apps. It is irrelevant whether or not you are registered or logged on.

Facebook does not share the encrypted data with third parties or other advertisers and removes the encrypted data as soon as the compliance process is complete.

Facebook monitors the confidentiality and security of the data by means of technical and physical security of the Facebook systems on which this data is stored.

This security protects and guards against unintended or unauthorized access to prevent use, modification, or sharing of data.

Facebook does not access or provide information about the custom target group (s) to third parties or other advertisers, the target group (s) does not use to link these to information about our users, does not create profiles based on interests and uses This target group (s) not in any way other than for providing services, unless they have our consent or are required to do so by law.

Learn more about the conditions for custom target groups on Facebook:

https://www.facebook.com/ads/manage/customaudiences/tos.php

We also use cookies!

During a visit to our platform/our website, ‘ cookies ‘ can be placed on your hard disk to better match the platform/website to the needs of the returning visitor. Non-functional cookies help us to optimize your visit to the platform and to remind you of technical choices.

For a further understanding of how we use cookies to collect and process your personal information, we would like to refer you to our Cookie statement.

If you want to consult the platform/website of Droomcasas, it is advisable that you have cookies enabled. However, how you can disable cookies is also read in our Cookie statement.

What are my rights?

Guaranteeing the lawful and safe processing of personal data

Droomcasas processes your personal information consistently and honestly. This includes the following guarantees:

– Personal data are only processed in accordance with the defined and justified purposes of this privacy statement.
– Personal data are processed only to the extent that this is adequate, relevant and not excessive.
– Personal data are retained only as long as this is necessary for the verwezelijken of the defined and justified purposes in this privacy statement.

The necessary technical and security measures were taken to minimise the risks of unauthorized access to or processing of personal data. In the case of burglary in its IT systems, Droomcasas will immediately take all possible measures to minimise the damage.

Right of access/rectification/deletion of your personal data

In case of proof of your identity as a user, you have a right to obtain from Droomcasas the information regarding the processing of your personal data. In addition, when Droomcasas processes your data, you have the right to obtain access to the collected personal data. If you wish to use your right to access, Droomcasas will follow this up within one (1) month of receiving the request. The application is made by registered mail or by sending an e-mail to info@droomcasas.nl.

Inaccurate or incomplete personal data can always be corrected. It is up to the user to adapt in the first place inaccuracies and incompleteness. You can exercise your right to improvement by providing an additional statement to Droomcasas. Droomcasas will give effect within one (1) month of receiving the additional statement.

You also have the right to have your personal data erased by us without undue delay. You may only invoke this right to be forgotten in the following cases:

– Where the personal data are no longer necessary for the purposes for which they were originally collected;
– Where the personal data were collected on the basis of obtained consent and no other legal basis exists for the processing;
– When objection is made to the processing and no prevailing compelling justified grounds for processing exist;
– Where the personal data were unlawfully processed;
– When the personal data must be erased in accordance with a legal obligation.

Droomcasas assesses the presence of one of the aforementioned cases.

Right to restrict/object to the processing of your personal data

User has the right to obtain a restriction on the processing of your personal data:
– During the period Droomcasas need to verify the accuracy of the personal data, in the event of a dispute;
– When the data processing is unlawful and user requests a restriction of processing instead of erasing the personal data;
– When Droomcasas no longer needs the user’s personal data for processing purposes and the user needs the personal data on a legal action;
– During the period that Droomcasas needs to assess the presence of the grounds for erasing personal data.

Furthermore, the user has the right at all times to object to the processing of his personal data. Droomcasas will then cease processing your personal data, unless Droomcasas may warrant compelling justified grounds for the processing of your personal data that outweigh the user’s right to object.

If user wishes to exercise these rights, Droomcasas will give effect within one (1) month of receiving the application. The application is made by registered mail or by e-mail to info@droomcasas.nl

Right to data transfer

User has the right to obtain the personal data provided to Droomcasas in a structured, common and machine-readable form. In addition, user has the right to transfer this personal data to another processing manager when the personal data are processed solely by the user’s consent.

If user wishes to exercise this right, Droomcasas will give effect within one (1) month of receiving the application. The application is made by registered mail or by e-mail to info@droomcasas.nl

Right to withdraw my consent/right to file a complaint

User has the right to revoke his consent at any time. The withdrawal of the consent shall be without prejudice to the lawfulness of the processing on the basis of the consent prior to its repeal. In addition, user has the right to lodge a complaint regarding the processing of his personal data by Droomcasas to the Commission for the Protection of privacy.

If user wishes to exercise this right, Droomcasas will give effect within one (1) month after receiving the application. The application is made by registered mail or by e-mail to info@droomcasas.nl